Privacy Policy


At Del-Tourism.com (Del Groups MMC), the protection and confidentiality of your personal information is very important to us. These rules reflect how the information we collect when you register on our site, place an order, and use other services is used, protected, and what rights you have regarding these services. After carefully reviewing the rules, please feel free to contact us with any questions or concerns you may have.

1. Personal Information We Collect
When you use our online services, we collect various personal information from you. You voluntarily provide this information to enable us to offer a better service. This information includes:
Your Personal Information: Name, surname, address, phone number, email address, date of birth.
Payment Information: Credit/debit card details, payment information (Note: this information is only processed by our trusted payment providers and is not stored on our servers).

Contact Information: Information you provide when contacting customer support.

Technical Information: Information automatically collected when you visit our site, such as your IP address, browser type, device operating system, language used, the pages you visit on the site, and the time spent on the site.

Cookies: We use cookies to collect information related to your visit when using our website (for more detailed information, please refer to our Cookies Policy).

2. Use of Information

We use the personal information we collect to provide you with better and more efficient service. This includes:

Order Acceptance and Delivery: We process your product or service orders and use your contact information for delivery purposes.

Customer Support: We contact you to respond to any inquiries, complaints, or suggestions you may have.

Payments: We process your payments and communicate with relevant payment services.

Protecting Your Personal Information: We use your information to ensure the security of your account and to detect any violations or suspicious activity related to your account.

Improvement and Analytics: We use your data to improve the functionality of our website, enhance the user experience, and collect analytical data.

Marketing and Advertising Campaigns: We use your contact information to inform you about new products and services, and to send you special discounts, promotions, and offers. This is only done with your consent.

3. Sharing of Information

Your personal information may be shared with third parties only in the following exceptional cases:

Sharing Information with Service Providers: We share your information with payment providers, logistics companies (delivery), customer support, or other business partners solely for the purpose of providing services.

Legal Obligations: We may disclose your personal information if required by legal demands or legal processes (such as a court order or government agency request).

Business Changes: If our company sells its ownership rights or operations to another party, or merges with another entity, your information may be used by the new owners.

4. Transfer of Information to Third Parties

Our partners and service providers may, in some cases, especially in international operations, transfer data to other countries. In such cases, necessary measures will be taken to protect your information.

5. Data Security

To ensure the security of your personal information, we take appropriate technical and organizational measures. Your data can only be accessed by a limited number of employees through secure channels. However, internet data transmission is not completely secure. We use best practices to ensure security, but we cannot guarantee complete security of your data.

5. Data Retention

We retain your personal data only for as long as necessary for legal requirements or business purposes. The retention period of your data may vary depending on its use. For example, data related to order delivery may be retained for 3 years, but if there are legal matters or requests, the data may be stored for a longer period.

6. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You have the right to access the personal data we have collected at any time.
  • Right to Modify and Correct: You have the right to correct any inaccurate information in your data.
  • Right to Erasure: You have the right to request the deletion of your personal data. However, in some cases, the deletion of your data may not be possible due to legal obligations.
  • Right to Object: You have the right to object to the storage and processing of your data.
  • Right to Data Portability: You have the right to transfer your data to another service provider (under applicable conditions).

If you wish to exercise any of your rights, please contact us.

7. Cookies and Tracking Technologies

We use cookies on our site to improve the user experience and increase functionality. Cookies are small files that track users’ actions on the site and store information. For more detailed information, please refer to our Cookies Policy.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page. Changes will be applied from the moment they become effective. Please check this page regularly.